Teak-Collection.Com...Made to Order, Handcrafted Reclaimed / Recycled Teak Furniture

Privacy Policy
PROTECTION OF CUSTOMER INFORMATION
At Teak-Collection.Com. we understand the importance of privacy to our customers and visitors to our Web site. We treat what we learn about our customers as confidential and will not give or sell confidential or personal information about our customer to any third party not affiliated with their transaction, except as required by law or as necessary to provide services to the customer.

We collect and store information about every package we handle so that we can efficiently provide the services demanded by our customers. We use information about our customers, their purchases, and their shipping preferences to provide or enhance the services we make available to our customers, to enhance our ability to communicate with our customers about additional products & services they may find of value, to satisfy our legitimate business interests (including performing trend analysis and market studies), to set prices, establish credit, fulfill a Contract of Carriage or Service Agreement, accomplish the billing function, and to comply with government regulations.

As we collect and use information about our customers, we may contract with vendors to assist us in processing that information. These vendors are required to maintain the confidentiality of the information and are restricted from using the information for any purpose other than helping to provide Teak-Collection.Com. services to our customers.

Some of the information collected by Teak-Collection.Com. is personal data or data which relates to an identifiable person. Examples of personal data are names, addresses, e-mail addresses, credit card numbers and telephone numbers. We never sell information to third parties that could be used to specifically identify an individual customer or group of customers. Data that is anonymous, with all names, addresses and other personally identifiable information removed, is sometimes shared with third parties. Finally, we do provide personal data to government agencies as required by law or regulation.

In addition to the uses of the information described in the paragraphs above, we collect telephone numbers and e-mail addresses in the event that we have to contact the shipper, or the shipment recipient, to resolve a question or provide shipment status information.

SHIPMENT INFORMATION
Information, including personal information (name, address and phone number), provided as part of a shipping transaction represents a record of that business transaction and cannot be altered after the transaction is complete except as provided in the Teak-Collection.Com. Terms and Conditions. The Teak-Collection.Com. Terms and Conditions are available at www.Teak-Collection.com in the About Us section.

Although we make reasonable efforts to limit access to our facilities and vehicles to authorized personnel, we are not responsible for maintaining the confidentiality of information that is printed and placed in plain view on a package or letter.

LINKS TO OTHER SITES
Teak-Collection.Com. provides links to external sites as a convenience to the user. The inclusion of any link does not imply Teak-Collection.Com. endorsement of the external site company, its web site, or the products and services it promotes and sells. Teak-Collection.Com. is not responsible for the privacy practices or the content of such Web sites.

SECURITY AND INTEGRITY OF INFORMATION
We treat our data as assets that must be protected against loss and unauthorized access. We employ best efforts to appropriately protect confidential information from unauthorized access by users inside and outside the company. Access to customer information is limited to those employees who have a legitimate business need for that information.

Teak-Collection.Com. Internet sites are currently located in the United States. Teak-Collection.Com. Internet sites, and their supporting systems, employ generally accepted information security techniques such as firewalls, access control procedures and cryptography to appropriately protect confidential information from unauthorized access.

RETENTION OF CUSTOMER INFORMATION
We retain information about customers as necessary for business purposes and as required by government regulation. For example, we retain information about packages, including names and addresses, so that we can provide proof of delivery information and to process claim requests.

WHAT INFORMATION WE COLLECT AND HOW WE WILL USE IT
Users can visit most areas of the Teak-Collection.Com. Web site without revealing who they are or providing any information about themselves. However, some of our interactive services require that users identify themselves in order to enable the interactive function. We may ask users to provide some personal information in these situations. We will inform you how we will use the information and allow you to opt-out of any use of the information by third parties or for future marketing contact.

WEB SURVEYS
From time to time, we include survey forms on our Web site asking users for contact and demographic information (such as postal code, age or house hold income). We use the responses from the surveys to better understand our customer's needs and to create Web sites that respond to their interests. Participants in the survey may, if they choose, provide personal information that will be used to keep them informed of Teak-Collection.Com. products and enhancements. Participants receiving these updates will be able to 'unsubscribe' by following instructions included with the update. Teak-Collection.Com. will not disclose survey response information to companies or individuals outside Teak-Collection.Com. with two exceptions:

1. Data that is anonymous, with all names, addresses and other personally identifiable information removed.

2. To vendors who are required to maintain the confidentiality of the information and are restricted from using the information for any purpose other than helping to provide services to Teak-Collection.Com. customers.

CONSENT TO RECEIVE PROMOTIONAL MATERIAL
Users of Teak-Collection.com may opt out of receiving promotional material from us. The 'opt-out' feature applies to promotional material sent to our customers as a result of their participation in the site survey. Opting-out can be accomplished by clicking the 'NO' button adjacent to the words, "Please keep me informed of Teak-Collection.Com. products and enhancements".

IP ADDRESSES
The Teak-Collection.Com. Web site collects IP addresses for system administration, security, and statistical analysis purposes. An IP address is a number that is automatically assigned to a computer whenever it is connected to the Internet. We log these addresses and analyze them to understand where requests originate so that we can provide the most efficient service, enhance security, ensure appropriate usage and produce traffic volume statistics.

COOKIES
Cookies are small text files that a Web site can send to a user's browser for storage on the hard drive. Cookies can make use of the Web easier by saving status and preferences about a Web site. Most browsers are initially set to accept cookies but users can change the setting to refuse cookies or to be alerted when cookies are being sent.

We use cookies to keep track of customer status as a registered user of Teak-Collection.com. Acceptance of cookies will not interfere with the ability to interact with most of our Web site.

ASSENT
Your continued use of this site signifies your assent to the Teak-Collection.Com. Privacy Policy. We reserve the right, at our discretion, to modify, add, or remove portions of this policy at any time. Please check this page periodically for changes.

CONTACTING TEAK-COLLECTION
If you have questions about this privacy statement, the practices of this site, or your experience on any of our Teak-Collection.Com. Web sites, you can contact:

Webmaster
Teak-Collection.Com
at webmaster@teak-collection.com

Comments, suggestions or materials sent or transmitted to Teak-Collection.Com. shall be deemed to be non-confidential. Teak-Collection.Com. shall have no obligation of any kind with respect to such comments, suggestions or materials and shall be free to use and distribute them to others without limitation, including, but not limited to developing and marketing products incorporating them.

Phone & Voice Mail	310 - 491 - 7147 - West Coast USA
	617 - 848 - 1918 - East Coast USA
Order Fax	310 - 388 - 1499
General Fax	360 - 230 - 7107
E-mail	customerservice@teak-collection.com
Address	Teak-Collection.Com, Corporate Address: 1220 North Market Street, Suite 606, Wilmington, DE 19801 USA


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