Warranty
All of our
furniture products come with a one (1) year manufacturer's warranty, covering
product replacement or repair only. This includes if a product is damaged upon
arrival, If within one (1) year of purchase, your product fails
due to quality of craftsmanship, please contact our Customer Service Department
immediately.
Warranty Exclusions
Normal shrinkage, swelling, hairline cracks and minor warpage of wide
boards on furniture is to be expected and is not a structural defect and
is therefore not covered.
Your Teak-Collection.Com furniture requires some routine maintenance.
Please take care to treat your furniture like the fine product it is.
Proper care and use are essential to preserving your rights under this
warranty. Teak Collection will not replace your furniture if improper
maintenance or improper use causes damage. This warranty does not apply if
your product is damaged by the use of detergents, abrasives or other harsh
cleaning agents.
This warranty does not cover damage resulting from negligence, abuse,
normal wear and tear, or accidents: including burns, cuts, scratches,
tears, scuffs, watermarks, indentations or pet damage
Please take photos of the damage on the furniture, and send it to
Teak-Collection.Com in a digitized format to enable us to assess the
defect or damage. If the defect or damage passes as a manufacturer's defect,
We will advise you to 1) get an estimate for a repair, or 2) will
authorize a replacement.
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